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PRESENTATION OF AB CUSTOM GROUP

In AB Custom Group we are experts in logistics and transport of furniture and decorative items. We specialize in home delivery and assembly of furniture and appliances. With over 15 years’ experience in the furniture industry, we continually reinvent ourselves to provide the best solutions, tailored to the needs of our clients as well as of their own customers. We propose a comprehensive logistics service comprised of a customizable services portfolio. Our extensive distribution network supported by our delegations strategically located and the most advanced technological tools allows us to achieve agility, control and celerity at competitive prices. We promote continuous improvement and innovation to achieve maximum customer satisfaction because, in AB Custom, quality is our commitment.
 
Here you will find our corporate video:

Watch the presentation video

NEWS

  • New delegation in Lugo: warehouse of 800m2 to deliver in the north of Galicia.
  • Weather Alert: Servicies can be affected by the snowstorms
  • Opening of our new delegation in Vitoria: warehouse of 1500m2 to deliver faster.

AB CUSTOM GROUP’S IDENTITY


MISION

Advise and implement partnerships
Offer quality and celerity in all our services
Improve continuously to grow together with our clients
Meet sustainably the expectations of those who trust in our services


VISION

Be partner of your success
Leader in consumers’ and customers’ satisfaction
Leader in integrated logistics furniture in Europe
Increase the frequency and density of our network


VALUES

Ethical conduct: professionalism, integrity, loyalty and respect
Customer orientation: satisfaction, adaptability and quality
Safety and health: prevention to reduce occupational risks
People: information, participation and opportunities


AB CUSTOM GROUP’S RESSOURCES




STAFF:

In AB CUSTOM we believe that the main added value of a company is its people. So we encourage participation and teamwork, sharing information and knowledge. We believe in development opportunities based on merit and professional contribution. The teams are formed to fit our clients’ needs and we always seek to improve the synergy between people so that they can put all their professionalism at your service and ensure the highest quality of service.




VEHICLES’ FLEET:

Delivery trucks are adapted and equipped with 2 operators specialized in handling furniture, minimizing the possibility of incidents. We propose van services, bodywork, boom truck or platform, trailer or road train.
Our traffic department plans and controls all routes to optimize timing and final quality. We have trailers available throughout all Europe that allow us to charge from anywhere in Europe.




DISTRIBUTION NETWORK:

We have 3 transhipment and consolidation platforms in order to optimize and streamline distribution. Our 18 logistics centers throughout Spain and Portugal allow us to shorten delivery times in the last mile. Our medium-term objective is to perform deliveries within 24/48h in local area, 72/96h in national and create 50 additional distribution centers. We have established partnerships in Europe in order to offer our services in other countries.
We monitor our clients’ satisfaction in order to ensure the quality of our services from the start to the end of the supply chain.




SYSTEMS AND INFORMATION TECNOLOGIES (SITI):

We have an advanced computer system to ensure complete management of merchandise and traceability throughout the supply chain. Besides monitoring merchandise, it provides complete tracking information both internally and externally. Our integration team will provide all the information and means to expedite the automated exchange of information through EDI files. That way you will get information directly into your computer system.
Tracking online B2B and B2C portal.